🔒 Untung44 Privacy Policy – Updated January 2026 🛡️ Your personal data is protected with 256-bit SSL encryption Secure 📋 Full compliance with the Personal Data Protection Act Malaysia PDPA 💳 Deposit via Touch 'n Go • DuitNow • FPX • GrabPay Immediately ❓ Have questions about privacy? Contact us 24/7 🔒 Untung44 Privacy Policy – Updated January 2026 🛡️ Your personal data is protected with 256-bit SSL encryption Secure 📋 Full compliance with the Personal Data Protection Act Malaysia PDPA 💳 Deposit via Touch 'n Go • DuitNow • FPX • GrabPay Immediately ❓ Have questions about privacy? Contact us 24/7

Privacy Policy untung44 – Personal Data Protection for Malaysian Players

At Untung44, your privacy is more than a legal document — it is a genuine commitment we take seriously every single day. This document clearly explains how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) and international security standards.

Updated: January 2026 Bahasa Melayu (ms-MY) Malaysia PDPA Compliant
Six Data Protection Principles at untung44

How we manage your personal data transparently and responsibly

256-bit SSL Encryption

All data transmitted between your device and Untung44 servers is protected with 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.

Malaysia PDPA Compliance

Personal data management at untung44 complies with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and delete your personal data at any time.

No Sharing Without Consent

Untung44 will not sell, rent, or share your personal data with any third party for marketing purposes without your written consent. Your data belongs to you — it is not a business commodity.

Minimum Data Collection

We only collect data that is genuinely necessary to provide a safe betting service and to meet legal requirements. No data is collected beyond what is needed for those purposes.

Full Control in Your Hands

You may access, update, correct, or request the deletion of your personal data at any time through your account settings or by contacting the Untung44 support team directly.

Clear Retention Policy

Your data is not stored indefinitely. untung44 has a clear data retention policy — each data category has a defined retention period based on legal requirements and reasonable operational needs.

Important Notice: This Privacy Policy describes how Untung44 ("we", "the platform") collects, uses, discloses, and protects your personal information when you use our services at untung44.asia. By using the Untung44 platform, you agree to the data protection practices described in this document. Please read it carefully and contact us if you have any questions.

1

Introduction

Untung44 is an online betting platform serving Malaysian players. We take the protection of our users' personal data extremely seriously and are committed to handling your information in a transparent, responsible, and secure manner. This Privacy Policy clearly sets out our data protection practices from end to end.

We have written this policy in plain, straightforward language — free from confusing legal jargon — so you know exactly what happens to your personal data every time you interact with the untung44 platform. Whether you are registering a new account, making a deposit via Touch 'n Go or DuitNow, placing a bet on a Malaysia Super League match, or simply browsing our promotions page — every interaction involves data processing that we handle with full responsibility.

This Privacy Policy applies to all Untung44 platform users, including unregistered website visitors, active registered members, and former members whose accounts have been closed but whose data records remain within the stipulated retention period.

Malaysia PDPA Compliance

Untung44 complies fully with Malaysia's Personal Data Protection Act 2010 (PDPA) across all aspects of user data management. This means you have legally protected rights over your personal data on this platform.


2

Data We Collect

Untung44 collects various categories of personal data depending on how you interact with our platform. Our guiding principle is data minimisation — we only collect what is genuinely necessary.

2.1 Data You Provide Directly

  • During Registration: Full name, phone number, email address and date of birth.
  • During Identity Verification (KYC): National identity card number (MyKad), identity card image, selfie with identity document and proof of address (utility bill, bank statement).
  • During Deposit / Withdrawal: E-wallet or bank account details used — including your Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay account numbers or FPX accounts linked to Maybank2u or CIMB Clicks.
  • When Contacting Support: The content of live chat conversations, emails or WhatsApp messages you send to our team.

2.2 Automatically Collected Data

  • Technical Data: IP address, web browser type, device operating system and screen resolution.
  • Usage Data: Pages visited, time spent on each page, games played, bets placed, and in-platform activity.
  • Location Data: General geographic location based on IP address, for legal compliance and security purposes.
  • Cookie Data: Session information, user preferences, and platform analytics data (see Section 6 for details).
Data Category Example Mandatory / Optional
Identity Full name, MyKad number, date of birth Mandatory
Contact Phone number, email Mandatory
Financial E-wallet accounts, FPX, transaction records Required for transactions
Technical IP address, device type, browser Automatic
Usage Betting activity, games played Automatic
Communications Customer support records Where applicable

3

How We Use Your Data

Untung44 uses collected personal data for legitimate and transparent purposes only. We do not use your data for any purpose we have not disclosed to you. The following are the primary purposes for which your personal data is used:

3.1 Service Provision

  • Managing your Untung44 account — including registration, login, and account security.
  • Processing deposits and withdrawals via your preferred local Malaysian payment methods.
  • Settling Sports Betting, Live Casino, slots, and all other game types on the platform.
  • Managing the VIP programme and automatically calculating reward points based on your betting activity.
  • Crediting bonuses, cashback and rebates that you are entitled to.

3.2 Security & Compliance

  • Conducting identity verification (KYC) prior to processing large withdrawals.
  • Detecting and preventing fraud, unauthorised account takeovers, and other illegal activities.
  • Detecting and preventing duplicate registrations that violate the platform's Terms & Conditions.
  • To comply with legal requirements and directives from lawful authorities.
  • Protecting young players by verifying that users are 21 years of age or older.

3.3 Service Improvement

  • Analysing platform usage patterns to identify areas for improvement.
  • Testing new features prior to public launch to ensure a better experience.
  • Personalising content and game recommendations based on your preferences — for example, if you regularly bet on the Malaysia Super League, we will display related matches more prominently.

3.4 Communications

  • Sends important account-related notifications such as deposit and withdrawal confirmations.
  • Keeping you informed about the latest promotions and exclusive offers relevant to the types of games you enjoy.
  • Contacting you about technical or security issues that require immediate action.
Opt Out of Marketing Communications

You can opt out of marketing emails or notifications at any time by updating your communication preferences in your account settings, or by reaching out to untung44 customer support. Critical account security notifications cannot be disabled as they are essential to your account's safety.


4

Data Sharing with Third Parties

Untung44 does not sell or rent your personal data to any party. We only share your data in very limited circumstances and where there is a legitimate basis for doing so, as described below.

4.1 Trusted Service Providers

Untung44 works with third-party service providers who assist us in operating the platform. Data shared with them is limited strictly to what is necessary to deliver the relevant services:

  • Payment Providers: Malaysian local payment gateway providers that process Touch 'n Go, DuitNow, FPX, GrabPay, Boost, and ShopeePay transactions. They receive only the transaction data required to process payments.
  • Game Software Providers: A software company that provides slot games, Live Casino and virtual sports. Betting data is shared solely for game settlement and technical audit purposes.
  • Identity Verification Services: KYC service providers that assist in verifying user identities for anti-money laundering (AML) compliance.
  • Platform Analytics Services: Analytics tools that help us understand platform usage — data shared is anonymised and aggregated.

4.2 Legal Requirements

Untung44 may be required to disclose your personal data to government authorities or law enforcement agencies in the following situations:

  • A valid court order or official request from a Malaysian law enforcement agency.
  • Financial fraud investigations or money laundering inquiries by competent authorities.
  • Mandatory reporting requirements under Malaysia's Anti-Money Laundering laws (AMLA).

No Data Sales: untung44 has never sold, rented, or traded your personal data to advertisers, data brokers, or any third party for marketing purposes, and never will. This is an unwavering commitment that no business offer can change.


5

Data Security

Untung44 invests seriously in data security infrastructure to ensure your personal information is consistently protected against unauthorised access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

  • 256-bit SSL Encryption: All communications between your browser and Untung44's servers are encrypted using TLS 1.3 with 256-bit SSL certificates — the same standard used in online banking.
  • Data-at-Rest Encryption: Sensitive data stored in our databases — including passwords and financial information — is encrypted using strong hashing algorithms and cannot be read even by our internal staff.
  • Two-Factor Authentication (2FA): Available and highly recommended for all untung44 accounts as an added layer of protection.
  • 24/7 Security Monitoring: Automated monitoring systems run around the clock to detect suspicious activity, intrusion attempts and abnormal access patterns.
  • Regular Penetration Testing: untung44's security infrastructure is regularly tested by independent third-party cybersecurity experts to identify and patch any vulnerabilities before they can be exploited.

5.2 Operational Security Measures

  • Access to user personal data by Untung44 staff is restricted on a need-to-know basis — only staff who require access to carry out their assigned duties are authorised.
  • All staff who handle personal data undergo regular data security and privacy training.
  • Audit records are maintained for all internal staff access to user data.
In the Event of a Data Breach

In the event of a data breach affecting your personal information, untung44 is committed to notifying you within 72 hours of becoming aware of the breach, in line with industry best practices. We will specify the nature of the breach, the data affected and the steps we are taking to address it.


6

Cookie Policy

Untung44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

You can manage or delete cookies through your web browser settings at any time. Please note, however, that deleting essential cookies may affect platform functionality, including your ability to log in and make transactions. untung44 does not use third-party cookies for targeted advertising.


7

Data Retention & Deletion

Untung44 does not store your personal data indefinitely. Each data category has a defined retention period based on legal requirements, operational needs, and the platform's legitimate interests.

7.1 Data Retention Periods

  • Active account data: Retained for as long as your account is active and for a further 5 years after account closure to meet legal compliance requirements.
  • Financial transaction records: Retained for 7 years in accordance with Malaysia's financial and anti-money laundering legal requirements.
  • Identity verification documents (KYC): Retained for 5 years after account closure or the date of last verification.
  • Customer support records: Retained for 3 years from the date of last interaction.
  • Technical log data: Retained for 90 days for troubleshooting and security purposes.
  • Live casino video recordings: Retained for 90 days for dispute resolution purposes.

7.2 Data Deletion Upon Request

You may request the deletion of your personal data by contacting Untung44 support. Please note, however, that we are unable to delete data we are legally required to retain under Malaysian law — including financial transaction records and identity verification records for the period stipulated by law. Deletion requests for data not subject to legal retention obligations will be processed within 30 days.

Retention for Legal Compliance: Certain data — such as financial transaction records and KYC documents — must be retained for the periods required under Malaysian law, even after your account has been closed or a deletion request has been made. This is a legal obligation that Untung44 has no authority to waive.


8

Financial Transaction Data

As untung44 involves real-money transactions, your financial data receives the highest level of protection within our systems. Below is a detailed breakdown of how we handle your financial data.

8.1 Payment Processing

All deposit and withdrawal transactions on Untung44 are processed through a secure payment gateway. Untung44 does not store your credit card numbers or full bank account details directly in our systems. Sensitive payment details are handled by our payment gateway providers, who operate to PCI-DSS security standards and comply with Bank Negara Malaysia regulations.

8.2 Supported Payment Methods

Untung44 supports only local Malaysian payment methods that have undergone a thorough security evaluation:

  • Touch 'n Go eWallet — regulated by Bank Negara Malaysia
  • DuitNow — Malaysia's instant payment network under PayNet
  • FPX (Financial Process Exchange) — operated by PayNet Malaysia, supporting Maybank2u, CIMB Clicks, and other local banks
  • GrabPay — a licensed e-wallet in Malaysia
  • Boost — a Bank Negara Malaysia licensed e-wallet
  • ShopeePay — a licensed e-wallet in Malaysia

8.3 Financial Activity Monitoring

Untung44 monitors transaction patterns to detect suspicious activity, including potential money laundering. This is a legal requirement under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA). Any suspicious activity is reported to the relevant authorities in accordance with our legal obligations.

Your Transaction Security

Every financial transaction at untung44 is encrypted, logged, and auditable. If you suspect any unauthorised transaction on your account, contact our support team immediately via 24/7 live chat for prompt security action.


9

Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by untung44. We respect each of these rights and will handle your requests seriously and without undue delay.

Right to Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.

Right to Rectification

You may request corrections to any personal data that is inaccurate or incomplete. Accurate data is essential to delivering a good service.

Right to Erasure

You may request the deletion of your personal data that is no longer required, subject to our legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.

Data Portability Rights

You may request a copy of your personal data in a machine-readable format for use with other services of your choosing.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances — for example, while you are disputing the accuracy of that data.

To exercise any of the rights above, submit a written request to support@untung44.asia with the subject line "Personal Data Rights Request", along with your full name, untung44 account number and a description of your request. Your identity will be verified before the request is processed, to safeguard your data security.


10

Data of Children & Minors

Untung44 is a platform strictly for individuals aged 21 and above. We do not knowingly collect, store, or process personal data from underage individuals. If we discover that personal data belonging to someone under 21 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who believe a minor in their care may have registered or used the Untung44 platform are urged to contact our customer support immediately at support@untung44.asia. Every such case will be handled with the highest priority and full accountability.

The 21-Year Age Limit Is Strictly Enforced: Untung44 applies age verification during the registration and KYC process. Any attempt to circumvent the age verification system is a serious violation of our terms of use and may result in legal action under applicable Malaysian law.


11

Changes to the Privacy Policy

Untung44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we protect your personal data. Each new version of the Privacy Policy will be published on this page with a clear update date.

For material changes — that is, changes that significantly affect how we use your personal data — we will provide you with clear notice via email to your registered address or an in-platform notification at least 14 days before the changes take effect.

It is your responsibility to review this Privacy Policy page periodically. Continued use of the Untung44 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

This version: Untung44 Privacy Policy v3.2 • Updated: January 2026 • Applies to all users of the untung44.asia platform


12

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

  • Privacy Email: support@untung44.asia — use the subject line "Data Privacy Enquiry" for faster processing.
  • Live Chat: Available 24/7 within the platform — for general privacy enquiries and account verification.
  • Official WhatsApp: The number displayed on the platform — for cases requiring immediate action.

Our team handling privacy enquiries will respond within 2 business days for email enquiries. For urgent matters involving account security or suspicious transactions, please use live chat for an immediate response.

We Are Committed to Your Privacy

Privacy is not something Untung44 takes lightly. If anything in this policy is unclear or you have concerns about how your data is handled, do not hesitate to reach out. We would rather answer your questions before uncertainty turns into distrust.

Frequently Asked Questions – Untung44 Privacy Policy

The most frequently asked questions about privacy and data protection on our platform

No, untung44 does not sell or share your personal data with other companies for marketing purposes. The only data sharing we carry out is with service providers essential to running the platform — such as the payment gateways that process your Touch 'n Go or DuitNow transactions, and game software providers. All such sharing is limited strictly to the data required and is governed by confidentiality agreements. We may also be required to disclose data to Malaysian authorities where mandated by law.

You may request a copy of your personal data by emailing support@untung44.asia with the subject line "Personal Data Access Request". Please include your full name and untung44 account number in the email. Your identity will be verified first to ensure data is only released to the legitimate account holder. Requests will be processed within 21 business days in accordance with Malaysia's PDPA provisions. The data provided will cover all personal data we are actively processing in relation to your account.

Upon account closure, untung44 will delete your personal data that is not subject to legal retention obligations within 30 days. However, under Malaysian law we are required to retain financial transaction records for 7 years and account records together with KYC documents for 5 years after closure. Retained data is accessible only to authorised personnel and strictly for legal compliance purposes — it is not used for any marketing or business activities.

untung44 does not store your full bank account details or card numbers directly in our systems. All payment processing is handled through third-party payment gateways that are PCI-DSS compliant and regulated by Bank Negara Malaysia. This means that when you make a deposit via FPX Maybank2u or Touch 'n Go, your sensitive details are handled by the respective payment system — not untung44's servers. This approach is the most secure way to protect your financial information when transacting online.

Yes, you can opt out of promotional emails and marketing notifications at any time. There are two ways to do this: first, log in to your untung44 account and go to Settings > Communication Preferences to disable the notification types you no longer want. Second, click the "Unsubscribe" link found at the bottom of any promotional email we send. Your request will be processed within 3 business days. Important note: critical account security notifications — such as login alerts and transaction confirmations — cannot be disabled as they are essential to keeping your account safe.
Responsible Gambling — untung44 Cares

Untung44 believes that betting should be enjoyed as responsible entertainment. We provide self-control tools including daily deposit limits and self-exclusion options. This website is for users aged 21 and above only. If you or someone you know needs help, please visit Responsible Gambling or contact the Malaysia Problem Gambling Helpline at 1800-88-0000.

Your Data Is Safe — Join Untung44 with Confidence

Register for free and enjoy a safe betting experience backed by industry-standard data protection.

Deposit via Touch 'n Go, DuitNow or FPX — fast, secure and protected by 256-bit SSL.

For users aged 21 and above only. Terms & conditions apply.

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